Terms of Service
These Terms of Service govern your use of the Loko Technologies website and any services provided by Loko. By accessing or using our site and services, you agree to be bound by these terms and any additional terms referenced herein. If you enter into a separate written agreement with Loko, those contract terms will control to the extent they conflict with these terms. Loko reserves the right to update these terms from time to time; material changes will be posted with a revised effective date. Please review these terms carefully before using our site or requesting services. If you do not agree with these terms, do not access the site or engage our services.
Scope and Services
These terms apply to the Loko website and describe the terms under which Loko provides information, services, and deliverables. Services offered by Loko are confirmed via separate statements of work or written agreements that describe scope, deliverables, timelines, compensation, and confidentiality obligations. Any service engagement is subject to the terms of the applicable statement of work and these Terms of Service. These pages do not form a substitute for a negotiated commercial contract. For procurement, contracting, or enterprise engagements, contact Loko to obtain formal proposals and contract documents that include detailed service-level agreements and data handling provisions. The website content is provided for general informational purposes and does not constitute professional advice.
Intellectual Property
All content on the Loko website, including text, images, graphics, logos, and design elements, is the property of Loko or its licensors unless otherwise noted. Loko grants you a limited, non-exclusive, non-transferable license to access and use the site for informational purposes only. You may not reproduce, distribute, modify, create derivative works, or publicly display any content from the site without prior written permission. For deliverables produced under a paid engagement, ownership and licensing terms are governed by the relevant statement of work or contract. Where open-source components or third-party libraries are included in deliverables, those components remain subject to their respective licenses and will be disclosed in delivered materials. If you believe that Loko is infringing your intellectual property, submit a notice with sufficient detail to our legal contact at [email protected] so we can investigate and address the concern promptly.
Disclaimers and Limitations
Loko provides services and content on an "as is" and "as available" basis. Except as expressly provided in a written agreement, Loko disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Loko does not guarantee specific outcomes unless explicitly stated in a signed contract with acceptance criteria and measurable benchmarks. To the fullest extent permitted by law, Loko's liability for any claim arising from or related to these terms or services is limited to the fees paid to Loko for the applicable services during the 12 months preceding the claim. Neither party will be liable for consequential, incidental, special, or punitive damages. These limitations do not apply where prohibited by law. Clients are responsible for defining required compliance and regulatory obligations in the statement of work so that Loko can incorporate the necessary controls and documentation into deliverables.
Confidentiality and Data Handling
Confidential information exchanged during discussions or engagements is protected under the confidentiality provisions of the applicable statement of work or mutual nondisclosure agreement when executed. For general inquiries, Loko treats inbound messages and contact details with care and in accordance with the Privacy Policy. For project work, data handling, retention, and deletion procedures are defined in contracts and scoped based on legal and regulatory needs. Clients should notify Loko of data classification and any required security controls during the discovery phase so they can be implemented and reflected in contractual terms. In absence of a specific agreement, Loko will apply reasonable safeguards and industry-standard practices to protect confidential and personal information.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California without regard to conflict-of-law principles. Any action or proceeding arising from or relating to these terms or the services will be brought exclusively in the state or federal courts located in San Francisco County, California, and both parties submit to the jurisdiction of those courts. Before initiating litigation, parties agree to attempt to resolve disputes through good-faith negotiation and, if necessary, mediation. If mediation does not resolve the dispute, the parties may pursue available legal remedies in the designated courts. This section does not prevent either party from seeking injunctive relief in any competent jurisdiction when necessary to protect intellectual property or confidential information.
How to Contact Us
For questions about these Terms of Service, or to send legal notices, contact Loko at the following address and email. For privacy-related requests, consult the Privacy Policy and use the dedicated privacy contact. All formal notices should include a return mailing address and an authorized signature where relevant. Loko will respond to verifiable requests in accordance with applicable law and contractual obligations.